Check with seller Medical Assistant - Full Time - Sterling Heights Sterling Heights, MI 48312 Sterling Heights

  • Location: Sterling Heights, Michigan, United States

Position Summary: The Medical Assistant (MA) is responsible for providing basic clinical care commensurate with his or her medical education to patients. Duties include performing initial clinical evaluations as well as directed procedures for urgent care, occupational health and workers’ compensation procedures.

Essential Responsibilities

1.

Maintains Customer Loyalty score at or above company benchmark

2.

Complies with necessary regulatory standards and licensure requirements mandated by Federal and State Agencies (i.e. HIPAA, OSHA, and CPR certification)

3.

Answers multi-line phone system within 3 rings

4.

Consistently communicates with patients on wait times; provides direction to the next step in the treatment process

5.

Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations

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