Check with seller Field Operations Coordinator (FOC) - Santa Ana . Santa Ana, CA Santa Ana

  • Location: Santa Ana, California, United States

Come work for a great company with strong employee retention and a team of industry veterans with true passion for what they do. General Logistics Systems US, is a leading regional delivery carrier which has been providing Priority, Ground, and Freight services throughout the West since 1995. Thousands of companies across all industries rely on our company to deliver time-critical packages and documents every day because we've got an amazing team that goes the extra mile for our customers. We're always looking to expand our team with like-minded professionals, therefore if this job might be a good fit for you, send us your resume.

Position Summary

The Field Operations Coordinator (FOC) is responsible for effectively supporting the Operations Management teams' efforts in ensuring day-to-day operations needs are met and maintain great service for our customers. The FOC is also expected to meet performance standards set by management and to comply with all company policies and procedures. This position reports directly to theDepot Manager.

Responsibilities & Duties

Assist with basic maintenance tasks at the depot or in the field including repairing fixtures and equipment, facilitating repairs using outside contractors, maintaining and facilitating improvements to drop boxes, helping with maintenance of company equipment (lift trucks, vans, tractors, etc...).
Field Response - first responder for fixing operation issues with urgency in real time.
Promptly respond to the scene of an accident, assisting with a broken down vehicle in the field, intercepting missorted packages, meeting customers to discuss requirements at their site, and any other tasks that may need to be accomplished in the field.
Training and Process Improvement.
Understand all applications and processes utilized by warehouse, driver, and field staff to become "super user" of those.
The FOC will support and assist individual needs with operating applications and processes within operations.
GLS employees, third party carriers, and any other vendor can assist the FOC as required to accomplish the tasks.
Coordinate with operations and management to ensure that all necessary paperwork, permits and/or licenses are completed and valid.

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