Check with seller Field Service Representative I Evansville, IN Evansville

  • Location: Evansville, Indiana, United States

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Position Summary
• Position acts as Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team.
• Drive an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro-mechanical and electronic units in a high stress healthcare environment.
• Provide superior Customer service by pro-actively interacting and communicating with Customers.
• Utilize advanced technology to complete administrative requirements, aid in troubleshooting issues and improve the overall Customer experience.
• Promote STERIS growth through identifying and recommending products and services to Customers.
• Exhibits professionalism at all times.

Duties
Drive Customer satisfaction through pro-active communication and commitment to resolving Customer’s issues/problems expediently.
Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc).

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