Check with seller Station Liaison Rochester

  • Location: Rochester, New York, United States

Communicating with customers directly by phone and by email
Empathizing with and prioritizing customer needs
Upholding company values in working with every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing a grammatically correct, concise, and accurate written response to customers
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible, full time schedule (40+ hours per week)
Working from inside an Amazon Logistics (AMZL) delivery station
Performing the following tasks:
Carry, lift, push and pull up to 49 pounds
Stand, kneel, crouch, and/or stretch during shifts up to 12 hours long
Work in an environment where the noise level varies (personal protective equipment provided)
Work in an environment where the temperature may vary

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