Check with seller Contingent Worker Scottsdale

  • Location: Scottsdale, Arizona, United States

This position is responsible for, but not limited to, the following:
Execute day-to-day operational activities according to requirements and KPI to obtain high customer satisfaction.
Identify recurring internal process failures/redundancies/problems.
Review and resolve all customer's enquiries and concerns promptly and professionally.
Understanding of APLL system to interpret, input and resolve discrepant data.
Liaise with Customer and co-ordinate operational requirements occurring globally.
Ensure close co-ordination with carrier, co-loader, airfreight forwarders, contractors, warehouse, and internal operation teams for smooth operations.

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