Check with seller Customer Retention Specialist Richardson

  • Location: Richardson, Texas, United States

Retention Specialists are part of our Customer Care Center (CCC) team who help our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. CCC Retention Specialists are committed to solving customer’s needs on first contact through simple, high-quality and personalized experiences for every customer. As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry.

The CCC Retention Specialist is focused on helping our customers and are a vital part of customer retention. Retention Specialists may assist with a variety of needs which may include making payments, providing proof of insurance, password resets and as well as some policy changes to coverage and/or deductibles. Retention Specialists include both licensed and unlicensed responsibilities. Advanced fluency in Spanish is required. Competitive candidates will be required to participate in a third-party language assessment for further consideration.

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