Check with seller Customer Service Advisor Springfield

  • Location: Springfield, Massachusetts, United States

First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.

Contact seller Share

Useful information

  • Avoid scams by acting locally or paying with PayPal
  • Never pay with Western Union, Moneygram or other anonymous payment services
  • Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
  • This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"

Related listings

  • Solar O&M Electrician
    Solar O&M Electrician
    Full Time Jobs - Worcester (Massachusetts) - July 30, 2020 Check with seller

    01601The Operations and Maintenance Technician is responsible for performing preventative and reactive maintenance, system commissioning, troubleshooting and generally maintaining our customers’ solar assets. This key position is responsible for mana...

  • Bilingual Sales Associate
    Bilingual Sales Associate
    Full Time Jobs - Springfield (Massachusetts) - July 30, 2020 Check with seller

    Assist customers on the showroom floor + Accept and process customer payments + Direct customer opportunities to the Sales Manager as it relates to service and sales + Maintain the appearance and organization of the customer transaction counter + Ass...

  • Property Casualty Manager
    Property Casualty Manager
    Full Time Jobs - Worcester (Massachusetts) - July 28, 2020 Check with seller

    Current P&C license Prior Agency Customer Service/Sales leadership experience within Commercial Lines and Personal Lines Must be proficient in all lines of business-including coverage, underwriting & rating Excellent written & verbal comm...

Comments

    Leave your comment (spam and offensive messages will be removed)