Check with seller Director Customer Care Beaverton

  • Location: Beaverton, Oregon, United States

Evaluates, designs, executes, measures, monitors and control business processes. Manages a team of Customer Satisfaction Ambassadors. The Director of Customer Experience deals with ordering, structuring, and bringing in the management's attention to a major incident or a problem, which has escalated beyond its limits. Ensure that business process outcomes are in harmony with an organization’s strategic goals. Work collaboratively across all departments of the servicing to help improve the management of a business process. Focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives goals.

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