Check with seller Mortgage Loan Originator Burr Ridge

  • Location: Burr Ridge, Illinois, United States

TCF Home Loans is looking for Mortgage Loan Originators in the Chicagoland area.
We’re looking for individuals who thrive in a fast-paced environment, bring customer service to the next level and have experience as a high performing MLO.

The Mortgage Loan Originator will complete applications on prospective loan customers to offer and execute mortgages, consumer loans and assess the needs for any other TCF services; within the policies, objectives, and guidelines established by the Consumer Lending division. Adhere to scheduled workday to ensure accurate and timely sales execution of all inbound customer leads.

Major Areas of Accountability
Take complete loan applications to assess the proper mortgage loan for the customer. Demonstrate professional salesmanship skills and service expectations; build customer confidence.
Approve or deny consumer loans within established mortgage lending guidelines per AUS once a complete application is generated. Document decision analysis in the system of record (Encompass) and properly communicate with customers on next steps as appropriate credit analysis.
Recommend other TCF products and refer to the appropriate area to best serve the customer’s needs. Leverage Regional Sales Manager as needed to properly assess the customer’s needs.
Demonstrate solid working knowledge of TCF internal policies and procedures such as processing denials, fees, escrows etc. Ability to navigate on-line manuals and operating systems.
Follow detailed scripting and process to ensure the customer experience is consistent every time. Is knowledgeable of the lending process, systems and guidelines to appropriately guide the customer.
Knowledgeable of TCF lending products and underwriting criteria. Able to read, interpret and explain various documents such as appraisals, credit bureaus, title reports, etc.
Informed on all services offered by the Bank.
Executes 75%+ in lock pull through and 80%+ pull through in submission to funding.

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