Check with seller Patient Concierge Newark

  • Location: Newark, New Jersey, United States

Ensure rooms are prepared for new patients before they arrive
Greet and welcome all new patients, families, and visitors to make everyone feel at home
Review our guest services directory with new patients/families and answer any questions
Assist residents with non-clinical requests (ex. taking meal orders, transporting residents to activities, helping with television or telephone, etc.)
Share information and concerns from residents and families with the appropriate staff
Address customer concerns and answer questions if able, or direct customer to the appropriate staff
Work with multiple departments to ensure a positive outcome for our guests

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