Check with seller Physical Therapy Support Specialist Sterling Heights, MI Full Time Sterling Heights, MI Sterling Heights

  • Location: Sterling Heights, Michigan, United States

JOB SUMMARY: Performs a variety of tasks in a clinic setting to enable Therapists to advise and treat patients in accordance with Concentra policies, practices and procedures.


Reviews initial referral request for therapy services.
Reviews PT Authorization Guidelines and Protocol notes.
Contacts appropriate payer (employer/insurance carrier) to obtain authorization for requested therapy services.
Submits required documentation to payer to assist in authorization process.
Notifies the patient of scheduled therapy appointment(s)
Documents all appropriate information per Policy and Procedure.
Communicates referral status and/or non-standard issues to the referring CMCProvider, Center Therapy Director, CSS Manager and other involved parties.
Communicates with center staff as necessary.
Submits appropriate reports to CSS Manager/Area Therapy Director.
Reports to Center Therapy Director, with dotted line to Center AdministratorOperational
Occusource-Check in therapy
Check out – therapy
Charge out therapy
Escorts patients and coordinate flow
Pulls medical records and process charts
Calls no shows
Maintains authorization process/logs
Tracks Plan of Care

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