Check with seller Part-Time Service Associate Merrimack, NH Merrimack

  • Location: Merrimack, New Hampshire, United States

Fidelity TalentSource is hiring Service Associates at Fidelity Investments in Merrimack, NH.

These are Part Time positions to work 20 hrs per week. Shifts will be available from 6pm to 11 pm Monday – Friday along with weekend hours available on Saturday and Sunday from 8am - 11pm EST.

Fidelity Investments, the largest mutual fund company in the United States is one of the world's largest providers of financial services. We are looking for individuals who are passionate about assisting people with their retirement planning needs.

Explore a Part-Time Opportunity at Fidelity Investments that each day could have you provide a positive impact on Fidelity's customers as a Service Associate, helping customers resolve their questions related to Fidelity service needs, while providing you with fulfilling work, financial stability and work-life balance! Fidelity's Services Associates are the primary point of contact for customer inquiries regarding their basic service needs.

What we offer: Phenomenal Culture, Competitive Pay and Part Time Hours with Flexibility to meet your needs and choose your schedule (M-F: 6pm – 11 pm, Weekends: S & S 8a-11p EST)

The purpose of the role:

Answering customer inquiries with a professional manner while adhering to measurable departmental goals.
Processing service transactions accurately.
Effectively utilizing and navigating internal resources to arrive at the right solution for the client (computer systems, online resources, and business partner relationships)
Establishing rapport with customers, making them feel outstanding and valued.
Defining a problem clearly and advancing concerns appropriately when necessary.

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