Check with seller Operations Jackson

  • Location: Jackson, Tennessee, United States

Organizing, planning, and executing the plan for communicating with both customer and other A&R departmental personnel to ensure the expeditious handling of all Customer orders, requests, etc.
Assist in and contribute to the preparation of the company’s market analyses and sales forecasts.
Contact existing and prospective customers by telephone, mail, email and personal visits in sufficient volume to ensure that sales growth as outlined in the company’s strategic plan is enhanced and that customer needs are met in all areas of A&R’s operations.
Ensure that all customer service problems are handled in a timely manner and that all customer relationships are maintained at the highest possible level.
Maintain a record of all contract rates along with a general guide to all “special” services pricing to help ensure compliance with company policies relating to profitability.
Document and make available all “special” handling requirements set forth by individual customers and associated accounts.
Calculate and provide accurate pricing rates to the customer upon request.
Complete all reports and any other information required by management in a thorough and timely manner. Ensure that all required documentation is sufficiently detailed to meet the needs of other departments within the company.
Maintain customer and prospect files to ensure the attainment of company goals by directing efforts towards the most productive and profitable areas at any particular time. This will include such items as Customer Analyses and Customer Statistical Profiles.
Demonstrate good reasoning and judgment when investigating and solving problems.
Seek guidance and direction as necessary in the performance of responsibilities and duties.
Complete and distribute appropriate incident and nonconformance reports as required.

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