Check with seller Sales Support Specialist Miramar, FL 33025 Miramar

  • Location: Miramar, Florida, United States

You want your next step to be the right one. We are looking for energetic and enthusiastic Sales Support Specialists for our Audio Visual products organization. You will be working with a fun group of people in our corporate headquarters in Miramar, FL. As the most client-facing member of the team you play an important role in our success. Interact with and respond to inquiries from customers providing product information and managing the order placement process while supporting the ProAV channel sales team in efforts to enhance the customer experience.

This full time position is M – F, no nights or weekends! Salary commensurate with experience.

SUMMARY: Interact with and responds to inquiries from customers providing product information and managing the order placement process and supporting the ProAV channel sales team in efforts to enhance the customer experience.

DUTIES AND RESPONSIBILITIES:

• Process and submit customer orders and quotes in ERP system

• Interact and consult with customers on orders and service requests

• Confirm inventory in stock and determine best shipping methods

• Investigate order status and provide ETA information to customers

• Establish positive relationships with customers to ensure satisfaction and retention

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