Check with seller CSR Part-Time Freeport

  • Location: Freeport, Illinois, United States

External Job Description Required. Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life – with fast access to cash transfers, pre-paid debit cards, loans and tax services – is what we’re all about. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Uncapped Bonus Potential Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Great Schedules Comprehensive Training To learn more about Advance America visit   Responsibliities: Customer Service, Sales, & Marketing: Actively lead and assist employees in meeting the center’s performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required. Operations, Compliance, & Collections: Assist the CSM in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned. Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience. Interim supervisor in the absence of the CSM.  

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