Check with seller Customer Support Fort Greely

  • Location: Fort Greely, Alaska, United States

Serves as a Senior Customer Support IT Specialist in the IT Customer Service Center (CSC) providing guidance and coordination to the Technical Support/Help Desk IT Specialists who provide hardware and software technical support.
Monitor and report performance metrics and provide required data call responses and custom reports.
Serve as technical expert responsible for providing guidance to other IT support staff.
Ensure Help Desk SOPs and TTPs are current.

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