Check with seller Loan Processor Martinsburg

  • Location: Martinsburg, West Virginia, United States

* Cultivate and maintain a close relationship with all parties involved in the mortgage transaction. * Gather information and take each file from underwriting decision to closing. * Obtain borrower documentation once underwriting decision has been obtained * Responsible for keeping borrower informed from the time loan is decision through closing. * Set and maintain proper expectations to all parties on the file (including internal customers e.g., loan officers, sales managers). * Input proper loan information into Encompass for processing. * Responsible for ensuring that all loan documentation is complete, accurate, verified and complies with company policy. * Verify loan documents including income, assets, credit, appraisal and title insurance; in addition to, verifying application for final submission to underwriting. * Review file documentation and make sure all items needed are requested. Order and coordinate loan documents. Communicate with borrowers, fellow employees and clients in a manner that shows sensitivity, tact, and professionalism * Responsible for using independent judgment/decision-making to look at ways to improve the origination process through information received from our customers. * Responsible for managing anticipated closing date. * Responsible for managing rate lock expiration date.

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