Check with seller Registered Nurse (High Reliability Organization Clinical Navigator) Ann Arbor

  • Location: Ann Arbor, Michigan, United States

The VA Ann Arbor Healthcare System is seeking a Registered Nurse High Reliability Organization (HRO) Clinical Navigator (CN) to join the Quality Management Team.
The High Reliability Organization (HRO) Clinical Navigator (CN) is a professional registered nurse who serves as the instigator of strong, safe clinical processes across the Medical Center. The incumbent uses Patient Safety, Systems Redesign and Quality Improvement skills to foster the development of a HRO at the unit/service/medical center level. The incumbent actively goes out to clinical care areas and works with individual staff, teams, and services to improve safety, quality and efficiency of care. The activities of the HRO CN not only strengthen patient care but also promote the development of a just culture at the unit/service/medical center levels. In addition, the HRO CN:

Breaks down silos between services to ensure development of strong patient care processes
Works with QM, PSM, SR to identify vulnerabilities and develop processes and programs that advance
Patient Care across the continuum
Works with Clinical Teams to develop and implement strategies for improved patient safety and patient care
Puts Veterans as the focus of all process innovation and changes
Shares lessons learned between and among groups
Assists the Medical Center in implementing the core characteristics of a high reliability organization

The incumbent acts under delegated authority of the Chief, QM to assure the development, organization, and implementation of quality and safety improvement teams aligned with principles of high reliability. The incumbent will assist services, leadership, and staff with assessing vulnerabilities, risks, and quality improvement strategies which focus on the core characteristics of a highly reliable organization: sensitivity to operations; deference to expertise; reluctance to simplify; preoccupation with failure; and, commitment to resilience. The HRO CN will assist teams with proactively implementing improvement strategies in concert with the vision and strategic plan of the VA Ann Arbor Healthcare System, VISN, and VHA.

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