Check with seller Residential Systems Manager Billings

  • Location: Billings, Montana, United States

Initialize and maintain Bank and user setups, personas and roles.
Maintain loan setup settings as applicable to ongoing business needs.
Maintain complete document library, build custom documents as needed and maintain e-folder
settings to ensure preservation of a complete paperless environment with requisite document
retention.
Oversee help desk requests from internal users and develop a system to log and train on requests
and questions. Accelerate items to LOS vendor's tech support as needed. Develop working
relationships with vendor's technical support department, including professional services group and
compliance-affiliated service or internal departments. Serve as liaison with third party vendors to
create and maintain interfaces and custom integrations as needed.
Compile and maintain loan program directory in collaboration with Secondary Marketing to ensure
accurate guidelines, programs codes, loan template settings and document sets are available for all
loan products.
Oversee new and ongoing user training as needed.
Create and maintain report library and build custom reports as necessary for lending departments.
Monitor and maintain system security across all users and groups to standards defined by applicable
regulation. Work with IT system administrator for any rate updates, user access levels, etc.
Maintain business rules for data entry, workflow progression and regulatory compliance as
requested by each business group.
Prepare reporting for regulatory examination process including electronic submission of data to
regulatory agencies.
Perform other related duties as assigned.

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