Check with seller User Access Management Analyst Anchorage

  • Location: Anchorage, Alaska, United States

1. Validate and complete all user access requests to include addition, maintenance and deletion of users and access rights for the organization, its subsidiaries, authorized third parties and vendors. Maintain appropriate supporting documentation for all actions.
2. Compete user related software installations.
3. Complete user access modifications for phone and voice mail systems.
4. Develop current knowledge of the organization and its daily operations, services, procedures and policies, including technical applications and functions needed to support users in their work. Be familiar with role based access provisioning and able to assist business units to identify appropriate roles for users.
5. Monitor request and email queues to ensure approved modifications are fulfilled in accordance with defined service level agreements.
6. Take ownership for quality of work and fulfilling end user service requirements.
7. Make effective use of office resources such as ServiceNow, Active Directory, Exchange, Citrix, various databases and reports, third party applications/technical guides, and internal user and procedure manuals.
8. Function as EUAC for Fedline and GFX users.
9. Adhere to organization and departmental policy, procedure and standards, and conduct oneself in a manner that displays professionalism and promotes cooperation, trust and confidence.
10. Perform other duties as assigned.

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