Check with seller Operations Director Miami

  • Location: Miami, Florida, United States

Identify, plan and facilitate implementation of process improvement initiatives, based on data analysis.
Collaborate with Business Systems and tech teams to improve existing and roll out new services/functionalities of online teaching platform, Salesforce org, and other systems.
Test and troubleshoot final system setups and assist with end-user training.
Analyze data, identify trends and monitor KPIs to support business decisions.
Oversee monthly invoicing process for thousands of online instructors contracted with the center.
Supervise and oversee all activities of a growing team of 10+ Operations Managers and Coordinators, who provide day-to-day support to independent contractors and communicate sensitive contract related issues to teachers.

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