Check with seller Customer Care Representative New Holland

  • Location: New Holland, Pennsylvania, United States

About Our Client:
Join Our Team!
We are a full service, residential roofing, windows, door, and siding company servicing Lancaster, Berks, Chester, York, and Lebanon counties. Currently we are in search of a Customer Care Representative with great customer service skills, phone etiquette, with a willingness to learn.

Job Summary

The Customer Care Representative supports the day-to-day operations of the company and is the primary point of contact for customers. The CCR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CCR will work diligently to solve the problem, to the customers satisfaction. As part of this responsibility, the CCR will develop and manage reports, and interact with field personnel to schedule calls efficiently. A successful CCR must have the ability to function as a part of a team and be able to think creatively and critically.

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