Check with seller Project Manager In Park Park

  • Location: Park, Indiana, United States

Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners.
Converts client requirements into operational work requests, monitor progress, and proactively updates client and project team stakeholders on deadlines.
Obtain, examine and prepare client data for Intake
Assist in troubleshooting and resolving any client issues with delivered or hosted data
Handle review platform (DMX or Relativity) specific items including but not limited to User requests, database management (archiving/deletion), creation of layouts/views/fields/choices/highlighting, creation and execution of STR’s, creation and management of batch sets, reporting
Provide matter specific support on items such as privilege log generation, media tracking, and project specific reporting
Understand project budgets and obtain required approvals before incurring additional costs outside of project estimates
Ensures continuity of client service between shifts by providing clear handoffs and client updates.
Drives overall client satisfaction through effective coordination and communication of client deliverables.
Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience
Ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.

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