Check with seller Patient Relations Supervisor Largo

  • Location: Largo, Florida, United States

Assists the Unit Administrator in overseeing the day-to-day operations of the front office.
Supervises and provides direction/delegation of duties to clerical staff.
Acts as liaison between clerical staff and management.
Functions as an active member of the clerical support staff by assisting with the following:
Welcomes patients to the facility; serves as primary point of contact for patients and visitors.
Comforts patients by answering preliminary non-medical questions, anticipating their anxieties and maintaining the reception area.
Schedule appointments in person or by phone.
Perform patient check-in/check-out procedures.
Collect co-pays when applicable.
Verify patient benefits
Represents clinic in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner. Be a positive role model to the staff to ensure patient satisfaction standards are met.
Performs other duties as assigned.
Attends required meetings and participates in team activities and professional development activities.

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