Check with seller Retail Banking Specialist - Tampa, FL Tampa

  • Location: Tampa, Florida, United States

Process a variety of customer transactions accurately and efficiently in accordance with bank policies and regulations. This includes the opening, servicing and closing of all account products offered by the bank (CD’s, Money Market, Statement Savings and Retirement Accounts).
Teller transactions such as cashing checks, processing deposits and withdrawals, issuing Monetary Instruments, placing stop payments, etc.
Performs opening, closing, and other branch servicing duties. Balancing cash drawer, assist with cash vault balancing, opening and processing of incoming mail, completing logs, reports, some audits and control checks while maintaining a neat and organized work area.
Answer incoming phone calls, address customer questions and concerns and escalate any problems, concerns, or disputes to appropriate internal resources for resolution as appropriate.
Imaging of customer documents and quality control check of documents once imaged.
Enhances customer satisfaction and the professional reputation of the Bank, by warmly greeting, engaging, and developing good professional relationships with customers.
Practices branch security procedures and protects customer confidentiality and privacy.
Actively participate in CRA activities to ensure that all required monthly goals are met.

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