Check with seller Retail Teller II Marietta

  • Location: Marietta, Georgia, United States














Job Description

Position Title: Teller (Classification I, II, III)

Division: Retail/Operations

Reports Directly To: Head
Teller
BASIC PURPOSE:
This position is responsible for,
but not limited to, being the all-important front line ambassador of
CenterState Bank. Has powerful influence
on the perception of the Branch to new and existing customers. Performs all paying and receiving cash
functions of the Branch. Must possess
excellent verbal and communication skills and work well with deadlines. Must adhere to all of the Bank’s policy and
procedures while maintaining accuracy, consistency, and security.

ESSENTIAL FUNCTIONS:
This
position is expected to perform the specific duties, tasks, and
responsibilities as outlined below:

Perform Paying and receiving cash functions of
the Branch

Cash checks and process withdrawals

Receive deposits into accounts

Verifies customer’s account balances

Examines checks for proper endorsements

Protects Bank by being alert to signs of fraud

Processes Loan payments

Scans items for Branch capture

Processes work from night depository bags

Maintains proper dual control

Place holds on accounts for uncollected funds

Balances cash drawer

Delivers Quality Customer Service

Answer phone calls within three rings

Assist customers by guiding them to proper
personnel to address concerns

Attend all Training as defined by Management

Will assist Branch Team in achieving deposit,
loan and investment goals

Cross sells banking Products and services

Participates in campaigns and sales cycle

Actively seeks opportunities for new deposit
growth

Refers business to CenterState Bank subsidiaries

Able to lift heavy coin

Ensure that the Bank’s policies and procedures,
code of conduct, and regulatory guidelines are strictly complied with

Provide assistance to other employees by
liaising with them through healthy and positive interactions

Be involved in performing marketing
endeavors/efforts

Continuously update skills by participating in
professional training

Seek opportunities to improve skills through
cross-training offered by the Bank

All other tasks, responsibilities or duties, as
directed by management

OTHER SKILLS/QUALIFICATIONS:
Proficient
with general office machines and programs to include Microsoft Office Word,
Excel, Outlook, and other software that might be utilized in the department

Ability to use the computer efficiently and the
capacity to learn new software programs as they are rolled out by the Bank

Must have good knowledge of business English,
including spelling and punctuation

Must possess basic English language skills in
order to write and speak clearly, and effectively with coworkers and customers

Must be well-organized, accurate, and attentive
to detail

Must be cooperative and willing to assist
coworkers and customers on a regular basis

Must have effective listening skills
demonstrated by the ability to listen to others talk (without interruption),
understand them, and then propose solutions or make contributions based on the
points made by others

Must possess excellent multi-tasking skills and
be able to function well under pressure

Must be able to remain composed under pressure
and respond to customer and coworker concerns regularly

Must have a keen eye for detail and follow
instructions to the letter

Must be patient and willing to help others in
solving problems while maintaining a positive attitude at all times

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