Check with seller Speciality Care Specialist In Arlington Arlington

  • Location: Arlington, Texas, United States

1. Provide industry leading, personalized service to all clients by building rapport and providing timely solutions and/or alternatives.
2. Assist clients with inquiries and/or problem resolution in a professional and composed manner.
3. Provide banking solutions for clients expressed and unexpressed needs. (Banking solutions could include changing of account types, the opening of new accounts such as demand deposits, time deposits, credit cards, balance transfers, new loans/lines of credit e.g., mortgage referrals, secured and unsecured lending or refinancing existing loans for more competitive rates or payments, etc.)
4. Inform and educate clients on self-service options through various Truist technologies to improve their individual banking experience.
5. Follow established policies, procedures, guidelines, regulations and laws to protect both our clients and Truist from any unnecessary risk.
6. Continued training in multiple lines of business to be able to work in multiple skill sets simultaneously.
7. Follow a daily set schedule that will require having efficient time management skills as well as a careful attention to detail.
8. May support Consumer, Small Business and Private Wealth Clients with products including: Digital/e-Services, Credit and Debit Cards, Mortgages, Loans, Demand Deposit, Time Deposit and Retirement accounts.

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