Check with seller Patient Care Coordinator Batesville

  • Location: Batesville, Arkansas, United States

Essential Duties and Responsibilities:

Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.
Screen calls, recognizing opportunities and facilitating excellent service by providing the information necessary to secure an appointment, sell a product, or answer a question. Schedule and confirm appointments.
Track marketing calls and inquiries from initial contact through the point of sale. Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.'
Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.
Conduct outbound telemarketing calls to patients.
Demonstrate and sell ALDS, batteries and other special products.
Perform minor hearing aid repairs as allowed by state law such as battery door or receiver checks. Clean tips, specula, etc.
Verify patient information, billing/insurance data, request third party prior authorization as needed, collect and process documentation and maintain patient charts to include the filing of all patient records.


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