Check with seller Sales Consultant Kingman

  • Location: Kingman, Arizona, United States












Provide a quality experience and service as an ambassador of the brand
Demonstrate capabilities to quickly resolving customer issues and concerns on first contact, exhibiting empowerment/ownership, with appropriate follow-through
Deliver superior customer service by explaining the overall value, features and benefits of all products and services offered
Collaborate with other Retail Sales Consultants, Team Leaders, Supervisors, and Managers as required.
Serve as mobile expert and guide team members on the product, providing instruction, support and direction as required.
Communicate and collaborate with other departments to troubleshoot system problems and resolve. Reaches to partners across AUSA that are prepared to support system and service troubleshooting; all with the goal of single point resolution for customers. Your role is to shepherd the process always underpinning with the highest quality customer service.
Utilize extensive product knowledge and retail sales experience to find solutions aimed to meet and exceed customer's needs. This includes completing end-to-end customer transactions, including collecting payments, updating customer profiles, recovering and issuing equipment as well as assisting with general inquiries.
Determine customer needs and educate the customer in order to sell or upgrade services.
Demonstrate integrity while accessing customer databases and/or paper reference material to locate customer records and research account history.
Communicates customer feedback on current needs and trends to management.
High School diploma or equivalent
Minimum one year of work experience
Willing to work a flexible schedule which may include evenings, weekends and holidays. Roll is overtime eligible.
For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview.
Knowledge of Microsoft Word, Excel, and Outlook
Standing for prolonged periods of time

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